Last updated: 8 November 2025

Welcome to Santa’s Little Letters (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.santaslittleletters.co.uk.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal details you provide (e.g., your name, email address, postal address) when you:

    • Place an order

    • Fill in a contact form

    • Subscribe to updates or newsletters

  • Technical information such as:

    • Your IP address

    • Browser type and version

    • Pages visited and time spent on our site

    • Referring website URLs

This information helps us improve our website and services.

2. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to collect anonymous information about how visitors use our site.

Google Analytics uses cookies to gather data such as:

  • The pages you visit

  • How long you spend on each page

  • The type of device and browser you use

This information is aggregated and anonymous — it does not personally identify you.

You can learn more about how Google handles data here:
https://policies.google.com/technologies/partner-sites

If you prefer not to be tracked by Google Analytics, you can opt out using this browser add-on:
https://tools.google.com/dlpage/gaoptout

3. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Remember preferences

  • Collect anonymous analytics data

You can control or delete cookies through your browser settings. Disabling cookies may affect website functionality.

4. How We Use Your Information

We may use your personal data to:

  • Process and fulfil your orders

  • Respond to enquiries

  • Send relevant updates or marketing (only if you’ve opted in)

  • Improve our website and customer experience

  • Comply with legal obligations

We will never sell your data to third parties.

5. Data Retention

We only keep your information for as long as necessary:

  • To fulfil the purposes outlined above

  • To comply with legal or tax requirements

When no longer needed, your data will be securely deleted or anonymised.

6. Sharing Your Information

We may share limited data with:

  • Service providers who help operate our website or deliver services (e.g., hosting, email delivery)

  • Analytics partners such as Google (for aggregated data only)

  • Legal authorities, if required by law

All partners are required to handle your data securely and in compliance with applicable laws.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to processing for marketing purposes

To exercise these rights, please contact us at:
📧 hello@santaslittleletters.co.uk

8. Data Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 hello@santaslittleletters.co.uk

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in technology or legal requirements.
The latest version will always be available on this page with the date of the last update.